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We
understand that your ICT infrastructure is key to an active and
functioning school. Our highly qualified and experienced engineers
provide advice and support to ensure the smooth running of your systems,
enabling the school to perform at its peak. We currently service a wide
variety of educational establishments, from Nurseries through to Upper
Schools, offering a range of Services designed to suit your ICT needs.
As
we are aware, ICT is integral to the running of your school, as such we
can provide an all encompassing Technical Call Out Service, for full
details see the Services page of this website were details of our
offerings are found. This
gives you unlimited visits by our engineering team to resolve any issues
that may occur. For schools
that already have an ICT technician, there is a more flexible offering
which provides a pay-as-you-go type service, where you can call upon us
at any time to assist you and your in house staff with the more complex
system issues.
Here
at Partnership Education we have also introduced many Ad Hoc services
which can be supplied as and when they are needed. These include:
 Annual
System Report - detailed summary of the schools current ICT resource
reflecting potential problems, state of repair, suitability for
purpose and a full network audit
Help
Desk Support - Over the phone support to help you when you most need
it, with the possibility of remote access.
Day
Technician Service - Regular Technician Support to carry out those
maintenance tasks on a pre-arranged day every week/fortnight/month.
Many
schools have enquired about specific knowledge gaps they have in
relation to their ICT system in school. Whether it is a particular
software package, running back ups on your server or help using existing
equipment effectively that you need, we can help. With our highly
qualified system engineering team on hand, you have a wealth of
knowledge at your fingertips: helping to empower your staff in expanding
their knowledge.
We
are keen to promote flexible remote support for your systems that will
include support VPN access into large schools and can also utilise our
Techinline remote desktop system.
We
aim to work in partnership with you and your school, together achieving
a greater learning environment for your pupils. Whatever your ICT needs,
we have a solution for you. Please do contact us via Annie Phillips, our
Customer Service Executive on 01234 436148 or at annie.phillips@partnership-education.com.
Annie will be happy to answer any queries or suggestions you may have
concerning our services.
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